Learn more about the recent developments surrounding the Affordable Connectivity Program (ACP). We unpack what the hashtagACP is and why businesses need to understand the implications of it coming to an end in April 2024. From there, we explore strategies for approaching customer service, common issues, and how businesses can navigate these changes.
Our panel of experts includes W Merlin Jensen, President and Co-Founder of Complete Recovery Corp., Miles Jensen, SVP of Collections and Recovery Operations for Complete Recovery Corp., Misty Pina, Director of Call Center Operations for Complete Recovery Corp., and Stephan Venter, Senior VP of Sales for Nutun.
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