Help for Consumers

Waypoint Resource Group (Waypoint) is a US-based company that provides accounts receivable management services (or debt collection) for a variety of companies. Learn more about Waypoint.

If one of Waypoint’s representatives is contacting you, it is because we have received information that may link you to an account we were contracted to service. If you believe there has been a mistake, or you would like to speak to one of our representatives, you may contact us directly at customercare@waypoint.com or (866) [...]

Waypoint contracts with several companies in order to service past due accounts. As a result of this, Waypoint may appear on your credit report. Some credit alert services may give you a general picture of your tradeline (our report to the bureaus), but they may not give you the total picture. We can help! One [...]

There are a variety of factors considered prior to credit reporting. However, where contractually required, Waypoint does report to the national credit reporting agencies. To discuss your account in more detail, please contact one of our representatives at (866) 447-4163. You can learn more about credit and debt from the Consumer Financial Protection Bureau (CFPB) [...]

Waypoint works with a variety of businesses, from diverse industries, including: Automotive Telecommunications Cable TV Energy Healthcare Give us a call at (866) 447-4163 and we can walk you through your account and talk with you about repayment options.

We can help you with this. Give us a call at (866) 447-4163 and let’s talk through your account details. You can also login to my.Waypoint.com.

If you believe an account is not yours, you should not pay it. Give us a call, we’d like to help sort things out. Any of our representatives will take the time to work with you and determine next steps. Call us at (866) 447-4163.

You may send your payment directly to Waypoint. If we’ve contacted you, that likely means we were contracted by the original creditor to help service an account in your name. When you make your payment, Waypoint notifies the creditor. You have three payment options: The quickest and easiest way to get started is to reach [...]

This can be cleared up by contacting us with your bankruptcy case information. Please call us at (866) 447-4163.

We can help! Our goal is to help you resolve your account positively and there are many ways to accomplish that goal. Please give us a call at (866) 447-4163. One of our representatives would be happy to assist you! The important thing is to get back into repayment so you can put the debt [...]