Help for Consumers

Why is Waypoint calling me?

2023-06-23T11:15:34-05:00July 24th, 2018||

If one of Waypoint’s representatives is contacting you, it is because we have received information that may link you to an account we were contracted to service. If you believe there has been a mistake, or you would like to speak to one of our representatives, you may contact us directly at or (866) [...]

Why is Waypoint on my credit report?

2018-07-27T16:55:59-05:00July 27th, 2018||

Waypoint contracts with several companies in order to service past due accounts. As a result of this, Waypoint may appear on your credit report. Some credit alert services may give you a general picture of your tradeline (our report to the bureaus), but they may not give you the total picture. We can help! One [...]

Will this impact my credit score?

2018-07-27T16:59:24-05:00July 24th, 2018||

There are a variety of factors considered prior to credit reporting. However, where contractually required, Waypoint does report to the national credit reporting agencies. To discuss your account in more detail, please contact one of our representatives at (866) 447-4163. You can learn more about credit and debt from the Consumer Financial Protection Bureau (CFPB) [...]

Who does Waypoint represent?

2018-07-27T16:59:05-05:00July 24th, 2018||

Waypoint works with a variety of businesses, from diverse industries, including: Automotive Telecommunications Cable TV Energy Healthcare Give us a call at (866) 447-4163 and we can walk you through your account and talk with you about repayment options.

Who do I send my payment to?

2023-06-23T11:16:49-05:00July 24th, 2018||

You may send your payment directly to Waypoint. If we’ve contacted you, that likely means we were contracted by the original creditor to help service an account in your name. When you make your payment, Waypoint notifies the creditor. You have three payment options: The quickest and easiest way to get started is to reach [...]

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