Waypoint contracts with several companies in order to service past due accounts. As a result of this, Waypoint may appear on your credit report. Some credit alert services may give you a general picture of your tradeline (our report to the bureaus), but they may not give you the total picture. We can help! One of our friendly representatives is here to assist you. Call us at (866) 447-4163 to discuss the details, or email us at collections@waypoint.com.