These days, a host of government and industry bodies are setting down debt collection regulations and taking aim at rule breakers. Compliance failures can be costly, both in terms of finance and reputation, as can be learned from organizations that sacrificed compliance, cut corners, and ultimately paid a hefty price. This eBook discusses three high-profile actions that resulted in significant penalties and fines, each with a different takeaway for debt collection professionals looking to avoid the kinds of mistakes these businesses made.