Do you have your hands full managing your organization’s cash flow, staying compliant with regulations, and maintaining strong customer relationships? If so, it’s no wonder — higher deductibles and copays, along with shifts in reimbursement, add stress to today’s changing healthcare landscape. Those changes means that direct collection from patients is more important than ever.
This eBook reviews the challenges of the collection process today, and suggests four steps that healthcare providers can take to improve their collections culture, increase revenues, and retain customers in a rapidly evolving business landscape.