Round Rock, TX – Trellis Company (Trellis), a nonprofit 501(c)(3) corporation and leading provider of financial education and contact center support services today announced that it has sold its for-profit subsidiary, Waypoint Resource Group (Waypoint) to Complete Recovery Corporation (CRC), a provider of telecommunications asset recovery services based in Salt Lake City, Utah. The sale [...]
Waypoint Resource Group will be attending the Monticello Utilities Credit & Collections Symposium in Sarasota, FL on Feb. 27 through Mar. 1, 2017. We welcome the opportunity to meet with you. Please contact David Schieszer to set up an appointment.
When it comes to managing accounts receivable, there are two absolutes for any business – maintain strong cash flow and stay in compliance with legal regulations. But what about the consumer experience? How a business treats its customers, regardless of their account status, goes a long way toward defining the business’ reputation. And, in today’s [...]
Every business wants loyal customers, but preserving customer loyalty becomes more difficult when accounts go delinquent — and that problem is more widespread than you might think. Household debt increased by $35 billion during the second quarter of 2016, and nearly 5 percent of the $12.3 trillion of U.S. consumer debt is in some stage [...]