Complete Recovery Corporation Acquires Waypoint Resource Group

2022-02-24T14:21:00-06:00February 24th, 2022|News|

Round Rock, TX – Trellis Company (Trellis), a nonprofit 501(c)(3) corporation and leading provider of financial education and contact center support services today announced that it has sold its for-profit subsidiary, Waypoint Resource Group (Waypoint) to Complete Recovery Corporation (CRC), a provider of telecommunications asset recovery services based in Salt Lake City, Utah. The sale [...]

Reputation Management and CRM in a Connected World

2017-08-24T13:47:22-05:00January 26th, 2017|Blog, News|

When it comes to managing accounts receivable, there are two absolutes for any business – maintain strong cash flow and stay in compliance with legal regulations. But what about the consumer experience? How a business treats its customers, regardless of their account status, goes a long way toward defining the business’ reputation. And, in today’s [...]

Leveraging Technology to Foster Trust and Enhance Customer Experience

2017-01-13T15:13:49-06:00December 2nd, 2016|News|

Every business wants loyal customers, but preserving customer loyalty becomes more difficult when accounts go delinquent — and that problem is more widespread than you might think. Household debt increased by $35 billion during the second quarter of 2016, and nearly 5 percent of the $12.3 trillion of U.S. consumer debt is in some stage [...]